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Return Policy

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Return & Refund Policy

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Welcome to Yuva Andaaz.

At YUVA ANDAAZ, we want you to have a smooth and satisfying shopping experience. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, you may request a return or exchange according to the conditions below.

Please read this policy carefully before placing an order.

1. Return Window

Eligible products may be returned or exchanged within 7 days of delivery. The return request must be submitted within the applicable return period.

Products received after the return period may not be accepted unless otherwise approved by YUVA ANDAAZ.

2. Products Eligible for Return

A product may generally be eligible for return if:

  • You received a wrong product.
  • The product is damaged when delivered.
  • The product has a manufacturing defect.
  • The product is materially different from the product ordered.
  • The product meets the applicable return conditions specified on the product page.

  • 3. Non-Returnable Products

    products may not be eligible for return or exchange.

    These may include:
  • Innerwear
  • Lingerie
  • Socks
  • Certain accessories
  • Personalized or customized products
  • Products specifically marked as non-returnable
  • Products damaged due to customer misuse
  • Products that have been washed, worn, altered, or used
  • Products without required tags or packaging
  • The product page may specify additional return restrictions where applicable.

    4. Wrong Product Received

    If you receive a product different from the product ordered, please contact YUVA ANDAAZ customer support within 7 days of delivery.

    We may request photographs or other information to verify the issue.

    After verification, we may arrange an eligible replacement, exchange, return, or refund.

    5. Damaged or Defective Product

    If your product arrives damaged or has a manufacturing defect, please report the issue within 7 days of delivery.

    For faster processing, you may be asked to provide:
  • Order number
  • Product photographs
  • Packaging photographs
  • Shipping label photographs
  • A short video, where required
  • Description of the issue
  • Our team may review the information before approving the return or replacement.

    6. Size Exchange

    Where size exchange is available for a particular product, customers may request an exchange within the applicable return period.


    The product must meet all return conditions.
    Size exchange is subject to:
  • Product eligibility
  • Availability of the requested size
  • Product condition
  • Applicable exchange limits
  • If the requested replacement size is unavailable, an alternative resolution may be offered where applicable.

    7. How to Request a Return
    To request a return or exchange:
    Step 1
    Log in to your YUVA ANDAAZ account, where return functionality is available.
    Step 2
    Open your order history and select the relevant order.
    Step 3
    Select the product you wish to return or exchange.
    Step 4
    Select the applicable reason and provide the required details.
    Step 5
    Submit the return request.

    If online return functionality is not available, contact our customer-support team using the details provided below.

    8. Return Verification

    YUVA ANDAAZ may inspect returned products before approving a refund or exchange.

    A return may be rejected if the product:
  • Has been used or washed
  • Has been altered
  • Is damaged due to customer misuse
  • Has missing tags
  • Has missing parts or accessories
  • Is significantly different from the condition in which it was delivered Does not meet the applicable return requirements.

    9. Return Pickup

    Where return pickup is available, our logistics partner may collect the product from the delivery address.

    Pickup availability may depend on your location and the logistics services available in your area.

    Customers may be required to securely pack the product before pickup.

    10. Return Shipping Charges

    For eligible returns caused by a wrong, damaged, defective, or incorrect product, YUVA ANDAAZ may provide return pickup without additional charges where such service is available.

    For other eligible returns or exchanges, shipping or return charges may apply depending on the product and applicable policy.

    Any applicable charges will be communicated where reasonably possible..

    11. Refunds

    Once an eligible returned product has been received and successfully verified, the refund process will be initiated.

    Refunds may be issued through:
  • Original payment method
  • Bank account
  • UPI
  • Store credit
  • Other available refund methods
  • The actual time required for the refund to appear in your account may depend on the payment provider or banking institution.

    12. Cash on Delivery Orders

    For Cash on Delivery (COD) orders, refunds may require additional information such as:

  • Bank account details
  • UPI details
  • Other eligible refund information
  • YUVA ANDAAZ will not ask customers to share their UPI PIN, ATM PIN, CVV, OTP, or banking password.

    13. Partial Refunds

    In certain circumstances, YUVA ANDAAZ may issue a partial refund where:

  • Only part of an order is returned.
  • A partial refund is specifically approved.
  • Certain charges are non-refundable under the applicable policy.
  • Any applicable deductions will be communicated where required.

    14. Shipping Charges and Refunds

    Unless otherwise required by applicable law or specifically stated by YUVA ANDAAZ, original shipping charges may not be refundable for customer-initiated returns.

    Where the return is due to a wrong, damaged, or defective product, applicable shipping charges may be refunded according to the circumstances of the case.

    15. Cancellation Before Dispatch

    If you wish to cancel an order, you should submit the cancellation request as soon as possible.

    Cancellation may be available only before the order has been processed or shipped.

    Once an order has been shipped, cancellation may no longer be possible and the applicable return process may need to be followed.


    16. Promotional Products and Discounts

    Products purchased using coupons, promotional discounts, special offers, or other promotional schemes may be subject to additional return and refund conditions.

    If an order is partially returned, the refund may be adjusted according to the applicable promotional terms.


    17. Exchange Availability

    An exchange is subject to product availability.

    If the requested replacement product or size is unavailable, YUVA ANDAAZ may provide another eligible resolution, such as a refund or store credit, depending on the circumstances.


    18. Return Abuse and Fraud Prevention

    YUVA ANDAAZ reserves the right to restrict or refuse returns where there is reasonable evidence of:

  • Return abuse
  • Repeated fraudulent returns
  • Product switching
  • Intentional product damage
  • False claims
  • Unauthorized use of the return process
  • This is intended to protect both customers and the integrity of our services.


    19. Refund Processing Time

    After a return is approved and the product has been received and verified, refunds will generally be initiated within a reasonable processing period.

    The final credit time may vary depending on the payment gateway, bank, card issuer, UPI provider, or other financial institution.


    20. Contact Us

    For return, exchange, or refund assistance, please contact:

    YUVA ANDAAZ
  • Customer Support: +91 9518671987
  • Email: yuvaandaaz@gmail.com
  • Registered Address: Jhinger pur Kurukshetra, Haryana
  • Grievance/Support Email: support@yuvaandaaz.com
  • 21. Changes to This Policy

    YUVA ANDAAZ may update this Return & Refund Policy from time to time to reflect changes in our products, services, business practices, or applicable laws.

    The updated version will be published on this page with a revised effective date

    © 2026 YUVA ANDAAZ. All Rights Reserved.
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